Stradn™ do our best to process most orders as soon as possible however estimated processing times are as follows:

Shipping Information

Cutoff time: 24:00 (GMT-05:00) Eastern Standard Time (New York)

Order processing time: 1-2 days

Delivery time: 6-12 days

Shipping rates: Free

Shipping countries: United States, Canada, United Kingdom, Australia

Order Tracking

Once your order is shipped, you will receive a shipping confirmation email containing a tracking numbers. You can use this number to track the status of your shipment through the carrier's website. Please allow 48 hours for the tracking information to become available.

Lost or Delayed Shipments

In the rare event that your shipment is lost or significantly delayed, please contact our customer support team. We will work with the carrier to resolve the issue and ensure that you receive your order as quickly as possible or we will provide you immediate refund for the order.

Returns Due to Shipping Issues

If you receive a damaged or incorrect item due to a shipping issue, please contact our customer support team within 10 days of receiving your order. We will provide instructions on returning the item and arranging for a replacement or refund.

Contact us

• Email: support@stradn.com
• Phone: +1 6476716739
• Customer service: Monday to Friday from 9a.m. to 8 p.m.